I am disconnected from the internet on my printer

[Cookie19]

HP8010 seriesNot connected, but was earlier today

[Nal_NR]

Hi @Cookie19,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with the connectivity. 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

Restore Wi-Fi setup mode on most HP printers

Use the control panel on your printer to restore Wi-Fi setup mode.

Printers with a touchscreen display

• Use the touchscreen to restore Wi-Fi setup mode.
• On the printer control panel, touch the Setup icon or Wireless icon .
• Select Network setup or Settings, and then select Restore Network Settings.
• NOTE:
• Your control panel might look different than the following example, but the steps are the same.

• If a confirmation prompt displays, touch Yes.
• Wait 60 seconds until the Wireless light blinks blue.
• Within two hours, return to the app or software to find and add your printer and complete the setup.

You may also refer to this document for further assistance.

Try updating the firmware. Click here

Hope this helps! Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.