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‎07-14-2024 07:14 AM - edited ‎07-14-2024 07:16 AM

HP Recommended

My network adapter is RTL8723DE 802.11/b/g/n PCle Realtek adapter. What should I do to get my laptop to recognize 5ghz network? 

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1 REPLY 1

‎07-14-2024 09:49 AM

HP Recommended

2.4 GHz Wi-Fi is all you are supposed to get from that model Wi-Fi card.

 

If you want an internal dual band Wi-Fi card, you will need to replace the card with this model:

 

Realtek RTL8821CE 802.11 ac 1x1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

The card has a maximum throughput of 433 MBPS on the 5.0 GHz Wi-Fi band with an AC router and an excellent signal.

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