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- Notebook Wireless and Networking
- I am unable to connect my bluetooth devices . unable to conn...

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07-27-2023 01:26 AM
I cannot use bluetooth and wifi on my lap top. Under device manager, I see Rail link Bluetooth Adapter and it has a Yellow Error Icon . I tried to download bluetooth Real tek Wifi drivers from HP official site but nothing works. How to resolve this issue.
07-27-2023 06:46 AM
Hi:
I don't see any W10 Ralink Bluetooth drivers on your notebook's support page.
This is the W10 Bluetooth driver you need for the Ralink Bluetooth:
MediaTek (Ralink) Bluetooth Software Driver
11.0.761.0
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe
You will probably find that the Bluetooth or the Wi-Fi, or both, will suddenly disappear on the newer builds of W10.
It happens all the time and there is no fix other than to replace the Ralink card with a better model that works.