I applied to the HP laptop subscription I did not get a laptop or anything

[mlionetti1121]

I applied to the HP laptop subscription on the site. I did not get a laptop I have not received my money back I tried to call customer service and they told because I got an email saying my subscription was canceled because it said they were suspicious activity on my account but it was just me trying to remember what my password was because they don't allow!? And I forgot to head to change it for that site cuz I use a similar one for a lot of my accounts. So I called HP customer service and the guy told me that no my subscription was not canceled and he told me to expect the tracking number later in the day or something well I never got a tracking number I never got my laptop I keep trying to reach somebody and it's like nobody can help me can anyone here help me I would really like to do this laptop subscription I'm in school right now and it's the perfect opportunity for me to be able to pay a certain amount of money a month and then when I'm done with it I guess I'm supposed to return it and that's cool.

[Irfan_06]

Hi @mlionetti1121,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are looking for information related to your laptop subscription from HP.

We appreciate your understanding and patience.

The support here is limited to hardware and software troubleshooting.

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Coleholland]

You aren't the only one. I had the same issue and getting bullish answers as well. 

I'm glad you posted because I wish I would have. I thought I was the only one.