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‎12-03-2022 01:20 PM - last edited on ‎12-03-2022 01:43 PM by Retired

HP Recommended

Hp chromebook, product # 6M128UA#ABA.  SN # [personal info removed]

Category:
1 REPLY 1

‎12-03-2022 01:55 PM

HP Recommended

Hello @Cschmitzer 

Sorry to hear that you are having problems ... I would like to help you.

See:

Section General

 

Quote: "

HughesNet comes with built-in Wi-Fi so you can connect your wireless devices at home. The HughesNet Wi-Fi Modem delivers fast, secure wireless connectivity, 2.4 GHz and 5 GHz for incredible speeds and excellent coverage. It also has separate guest Wi-Fi for visitors to keep your home network more secure. The Wi-Fi Modem is Installed and supported by Hughes.

"

 

Let me check your basic system configuration before we continue ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Network adapters>

--->>> Send screenshot

 

(3) Please report back

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