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‎01-08-2019 03:29 PM

HP Recommended
Product: HP ProBook 4440s
Operating System: Microsoft Windows 7 (64-bit)

A couple of months ago I could connect to WiFi without a problem.but then it stopped working.i only could connect to Ethernet.ive been using Ethernet for a while now but I still find wifi mord convenient. I tried uninstalling network drivers,Updating BIOS,and fn+f12. I also noticed the wireless button is orange.

5 REPLIES 5

‎01-08-2019 03:49 PM

HP Recommended

Hi:

 

Check the BIOS and see if the wifi card is listed as present and enabled.

 

The only suggestion I can offer would be to see if installing the HP connection manager software, restarting the PC, and using the connection manager software to turn on the wifi card works.

 

This package provides the HP Connection Manager for the supportednotebook models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64316.exe

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‎01-08-2019 04:27 PM

HP Recommended

I forgot to mention there are no wlan drivers. I installed one but it fodoesn show up in device manager

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‎01-08-2019 05:23 PM

HP Recommended

I was pretty sure that was the case, which is why I suggest you do as I posted earlier.

 

Check the BIOS settings to make sure the wifi card is present and enabled if such a setting exists.

 

If there is and the BIOS reports the wifi card is present and enabled, then install the HP connection manager software.

 

If that doesn't work, then the next step is to remove and firmly reseat the wifi card.

 

See the service manual for how to remove and replace the wifi card.  Chapter 4.

 

Try and leave the antenna cables connected when you do remove and reseat it to save time reinstalling the card.

 

http://h10032.www1.hp.com/ctg/Manual/c03758231

 

If that doesn't work, then the wifi card will need to be replaced.

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‎01-08-2019 05:50 PM - edited ‎01-08-2019 06:06 PM

HP Recommended

 I checked BIOS it's a little confusing to me . I think that those settings don't exist.

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‎01-08-2019 06:04 PM

HP Recommended

Unfortunately, I don't know what the BIOS settings for your notebook look like, and there is no manual that shows them.

 

I have a HP Elitebook and it has enable/disable settings for the wifi, bluetooth, etc.

 

If your notebook does not have any settings like that, you will have to proceed to the other steps I wrote about.

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