I can't control the volume of my Airpods when they are connected to my laptop.

[JochemW]

I can't control the volume of my Airpods when they are connected to my laptop.

[Raj_05]

Hi @JochemW,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To troubleshoot issues with controlling the volume of your Airpods on your HP laptop, you can try the following steps.

Check Airpods Connection:

• Make sure your Airpods are properly connected to your HP laptop.
• Open the Bluetooth settings on your laptop and ensure that your Airpods are listed and connected.

Update Bluetooth Drivers:

• Ensure that your laptop's Bluetooth drivers are up to date. You can check for updates in the device manager or on HP's official support website.

Restart Bluetooth Service:

• Go to the "Services" application on your laptop.
• Locate "Bluetooth Support Service," right-click, and select "Restart."

Volume Control Settings:

• Check the volume control settings on your laptop. Sometimes, the volume control may be set to a different device.
• Adjust the volume directly from the laptop to see if it responds.

Disconnect and Reconnect:

• Disconnect your Airpods from your laptop and reconnect them. This may refresh the connection and resolve any issues.

Airpods Firmware Update:

• Check if there is a firmware update available for your Airpods. You can do this through the Apple device they are normally connected to.

Check Compatibility:

• Ensure that your Airpods are compatible with your HP laptop. Some features may not work seamlessly across all devices.

Try Another Device:

• Test your Airpods on another device (e.g., a smartphone or tablet) to see if the volume control works correctly. This helps determine if the issue is with the Airpods or the laptop.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support