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‎10-21-2019 12:03 AM

HP Recommended
Product: HP Pavilion g6-2226TU notebook

Product name- HP Pavilion g6 notebook 

Product number- C9L65PA#ACJ 

Serial number- 5CD2475Y9R  

Wifi adapter is not my pc

2 REPLIES 2

‎10-21-2019 04:14 AM

HP Recommended

Hi

The specification

https://support.hp.com/gb-en/product/hp-pavilion-g6-2200-notebook-pc-series/5296082/model/5340260/do...

lists...   

Network Card
Integrated 10/100 BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity
Bluetooth
802.11b/g/n

 

with no WiFi fitted.

 

If there is one it should be 

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models only)   690020-001

 

Operating System:
Windows 8 64

  Is it still this original OS?

If so it could be this...

 
 
File name:  sp61776.exe (34.4 MB)
 
But there are no W10 drivers listed.
 
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‎10-21-2019 07:37 AM

HP Recommended

Hi, @g6-2226TU 

 

That is a very common issue with the Ralink RT3290LE 802.11b/g/n 1x1 WiFi and Bluetooth 4.0 combination adapter and the newer releases of W10.

 

That card only worked half decently on the first two releases of W10 back in 2015.

 

If it needed a driver (which it doesn't because W10 automatically installs it), the device would be showing up in the device manager.

 

So, your options are:

 

1. Go back to an older operating system.

 

2. Purchase an external USB wifi adapter.

 

3. Replace the internal wifi card with this one...It should work, but I can't guarantee it 100%.

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0     HP Part # 710661-001

 

The cards is readily available on eBay or Amazon.

Search by the HP part number, not by the model number of the wireless card.

 

Here is the link to the service manual, where you can find the wifi card removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c03593041

 

HP does have W10 wifi and Bluetooth drivers for the Ralink 3290 wifi card, but they won't do you a bit of good.

 

Wifi

5.0.57.0        Jun 18, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

 

Bluetooth

11.0.761.0   Jun 18, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

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