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‎02-27-2021 10:08 PM

HP Recommended
Product: HP EliteBook 840 G3
Operating System: Microsoft Windows 10 (64-bit)

I have an HP EliteBook 840 G3 and they have built in SIM Card slot 

but even if i put in a SIM card into it, The cellular data option doesn't show up,
and when i try looking for the cellular setting i cannot find it!!!

PLEASE HELP ME!

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-27-2021 10:20 PM

HP Recommended

@Rhydiiaan 

 

Did you buy WWAN card option for your machine ? If NOT, your SIM card is useless. To check it, please go to Device Manager > Network Adapters, your machine MUST have one of the following modules

 

  • HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module
  • HP hs31110 HSPA + Intel Mobile Broadband Module

Note: Around 90% of machines from same series do not have.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 person found this reply helpful
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1 REPLY 1

‎02-27-2021 10:20 PM

HP Recommended

@Rhydiiaan 

 

Did you buy WWAN card option for your machine ? If NOT, your SIM card is useless. To check it, please go to Device Manager > Network Adapters, your machine MUST have one of the following modules

 

  • HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module
  • HP hs31110 HSPA + Intel Mobile Broadband Module

Note: Around 90% of machines from same series do not have.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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