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HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

In the other device everything work cool, it is problem only on the Laptop. Another networks the laptop find. Please i have a job and i must work only on the laptop. Please help me. And my name is Vova😉.

2 REPLIES 2
HP Recommended

Hi @VovSub,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information

 

Was it working normally before or is this the first time you are connecting to wifi with this pc?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, follow the steps from this document here and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @VovSub,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
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