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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
8720 pro
Microsoft Windows 10 (64-bit)

i dont understand why my 8720 printer trying to force me to use the  strange printername and a unknown password when trying tonprint from my iPad

please hlp

nisc

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Nisc

 

I'm afraid, the only option left is to reset the printer network settings and re-connect it back to your home WiFi. Here is how to do it:

1.) Unplug your modem/router and leave it powered off.

2.) Restart your printer, from the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch "Setup". Touch 'Network Setup", touch "Restore Network Settings".

3.) Power off your printer

4.) Reconnect your modem/router and wait for it to re-establish its internet connection.

5.) Power on your printer.

6.) From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch "Wireless".

7.) Touch Settings.

8.) Touch Wireless Settings.

9.) Touch Wireless Setup Wizard. Select the name of your home Wireless network and then follow the onscreen instructions to complete the setup.

Once the printer is connected to your home WiFi, connect iOS device to your home WiFi and then try to print.

 

 

Senan6806


I am an HP Employee

View solution in original post

15 REPLIES 15
HP Recommended

@Nisc

 

A warm welcome to HP Community!

Is the user name similar to 'Direct-xx-Officejet pro 8720'? If so, it's the WiFi direct name and password. WiFi direct connection will allow Wi-Fi capable devices (for example: smart phones, tablets, or computers) to make a wireless network connection directly to your printer without using a wireless router or access point. The WiFi direct Username and password should be available on the Wi-Fi direct summary. 

Here is how you can access the Wi-Fi direct summary:

1.) From the Home screen on the printer display, select   Wi-Fi direct icon.

2.) Press the button next to Display Password to display the wireless direct password.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day

Senan6806


I am an HP Employee

HP Recommended

Hello My priner says . Direct-FA-HP

password:12345678

And 

And the it says wrong name or code to  officejet pro 8720... Thats bad  😞 

I used my iphone 8

Please  help me more..

 

Nisc

HP Recommended

Hello!

Printer says to wi-fi dirrect

Status wi-fi direct-name: direct FA-HP officejet pro 8720

code. 12345678

t is complicatede. It still says wrong name or code.

Please write accurate  what i am going to do. Do i had to use capitol letters?

thanks

Nisc

 

HP Recommended

@Nisc

 

From the Home screen on the printer display, select   Wi-Fi direct icon. The WiFi direct details screen will be displayed. Touch the Settings icon  and change the connection setting to Automatic or vice versa and then try connecting the iPhone to printer using WiFi direct.

Senan6806


I am an HP Employee

HP Recommended

im still not  printin anything from my iPad. i can't  my priner with my iPad7iPhone. Direct prin says give me a name and code:12345678 .  I cant use that. It says wrong name or password.  What shall I do next? Please give me an exsplanation for idiots.

 

Nisc. ::HalfEyes:

 

HP Recommended

Helo! I cant still print with my iPhone. Why is it so difficult to make simple prints from a  Iphone? My Epson  xp860 did i with out question. And so did my old hp j4610. it is so silly that it make so much  trouble. My Iphone and ipad are connected to the printer but it ask for name and code. A.fter that it says wrong name or code..

 

Nisc

HP Recommended

@Nisc

 

Have you tried changing the connection setting to Automatic using the printer control panel display?

Would you be able to post a picture of the password prompt.

 

Senan6806


I am an HP Employee

HP Recommended

Thanks for answer1

the printer is allready connected  by Wi-fi  automatic. to my local net. 192.168.0.102 

i must make a lot af workaround to us my iO devices. no troubs at  all using window 10. through my pictures in iPad icn print

but never Outlook 365  IMG_0101 (002).PNG   

Her is the screenshot . printwr refucd to accept nam and  code 

best wishes 

Nisc

HP Recommended

Hello sendin screenshot from my iPhone. Printer refuse  my name and code. Hopfully it can help. printerallready Wi-fi

connected 192.168.0.102 to local network. 

Best wishes

Nisc

connected automatic IMG_0101 (002).PNG

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