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taerq
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Message 1 of 2
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Flag Post

I have Ralink RT3290 802.11bgn Wi-Fi Adapter but not contact to my labtope and the light it;s red

‎03-02-2021 03:38 AM

HP Recommended
Product: HP Pavilion g6 Notebook pc (5CD2362WRG)
Operating System: Microsoft Windows 10 (64-bit)

Product No C5B28EA#2N     Error code 45   I make update for software and same problem    only Wi-Fi not working                            Please help me

1 REPLY 1
Paul_Tikkanen
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Message 2 of 2
Flag Post

‎03-02-2021 07:03 AM

HP Recommended

Hi:

 

The Ralink RT3290 802.11bgn Wi-Fi Adapter has major issues with the newer builds of W10.

 

There are no fixes other than to upgrade the internal wifi adapter to one that has better support for W10, use a USB wifi adapter that has support for W10, or go back to W8.1.

 

If you want to upgrade the internal wifi card, this is the one I recommend. 

 

Broadcom BCM943228HMB 802.11abgn 2×2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter  HP Part # 730668-001

 

You should be able to find one on eBay.  Search by the HP part number, not the model of the wifi card.

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure.

 

c03593041.pdf (hp.com)

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