I have a dual band wi-fi with 2.4 GHz and 5 GHz, Why does my computer only show the 2.4 GHz wi-fi connection. I have checked and it will support the 802.11n which I understand should be able to connect to the 5GHz. How do I make it do that?
The card will have the same 72 MBPS throughput as the RTL8723DEon the 2.4 GHz wifi band, but on the 5.0 GHz wifi band, it will have a max throughput of 433 MBPS when you have an AC router with an excellent wifi signal strength.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".