I have a laptop that the screen is cracked and the wifi does not work

[X2LCHOPPA]

Need help trying to fix the screen and wifi. I just need it repaired 

[ub6424]

Hello @X2LCHOPPA 

Sorry to hear that you are having problems ... I would like to help you.

(1) Double check with external monitor connected via vga/hdmi cable.

Do you have a clear picture on external monitor ? Yes means GPU is ok.

- Power off external monitor

- Connect vga/hdmi cable

- Power on external monitor

- Power on notebook

(2) Please report your results

[ub6424]

Hello @X2LCHOPPA 

Let me check your basic system configuration before we focus on the <wireless> problem ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results