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steveturkojr
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I have bareley any internet signal reception. How do i know what driver from windows to pick?

HP Envy laptop
Microsoft Windows 10 (64-bit)

I have done the latest Windows update. I have updated internet adapter driver from HP. I have updated bios. I chose an internet adapter driver from windows. The onw that was basic wireless adapter driver. There is a list of so many. Is there one I should pick. Anything else to try? All my other laptops work fine and they are old. I am scared to save this driver to a file and delete the driver then restart and let windows install one. Is there something I can do besides that? Thanks I am new at this stuff so I really appreciate any help.

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HP Support Agent
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I have bareley any internet signal reception. How do i know what driver from windows to pick?

@steveturkojr Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

 

Click here for steps on finding the information we need!

http://support.hp.com/us-en/document/c03754824

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep us posted,

 

Have a great day!

 

 

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