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07-16-2020 10:22 AM
I set up a brand new laptop in April and set a PIN number to log in with. I now can’t remember that PIN number and when I try and reset it states an error occurrrd. There’s no data on the laptop but I’d like to get in it to start using it. Help! I’m in Windows 10 I believe
1 REPLY 1
07-19-2020 06:05 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please perform a System Recovery. Link: https://support.hp.com/in-en/document/c04758961
Keep me posted
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