I have lost WiFi connection of my HP DeskJet 3630 all-in-One series to my chrome book.

[Toddy6]

hello...i seem to have lost connection to print by either WiFi or USB cable 

i have not had any trouble for a long time so this is weird

i have an Acer Chromebook Spin 11

My printer is an HP DeskJet 3630 All-in-One series

i've tried going thru HP "help" but with no success

Please help me with the steps to reconnect

thx for the help

Todd6

[Nal_NR]

Hi @Toddy6,

Welcome to the HP Support Community. 

I'd like to help!

Restart devices

• Restart your computer or mobile device, printer, and router to clear any error states.
• Disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to.
• If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting.
• Press the Power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer and from the power source.
• Turn off the computer or mobile device that the printer was set up with.
• Restart the router.
• Reconnect the power cord to the printer and to a wall outlet.
• NOTE:
• HP recommends plugging the printer directly into a wall outlet.
• Turn on the computer or mobile device.
• Check the connection to make sure the same network is used by the printer and the device.
• Computer or mobile device: Open the list of available networks and make sure it is connected to the correct network.
• Printer: Check the Wireless light on the control panel. If it is solid blue the printer is connected.

You may refer to this document for further assistance. 

Hope this helps! Keep me posted for further assistance.
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