I have to reboot to connect to WiFi everytime the computer sleeps/hibernates

[jowms618]

This is a relatively new issue.  I believe that it started after an upgrade (I hate upgrades...nothing but trouble).  My WiFi will not connect after the computer sleeps/ hibernates without rebooting.  It's very annoying. 

I have worked with Microsoft and they put me through all of the paces, resetting drivers, etc.  Nothing has worked.  Microsoft told me that there was nothing more that they can do.  Does anyone here have any answers?

[praveenbv]

Hi@jowms618, Welcome to the HP Support Community!

Thank you for joining the HP Support Community

Please try these steps first.   

1. Open CMD with Administrator

2. Type:  sc config storsvc type= own ( this resets this service to its default state )

3. Restart the PC.

4. Check if this fixes it.

I recommend you try to follow the below steps:

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

If it does not, please visit this link for further support: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)

If not check this link out: Common fixes for wireless connectivity issues.

Then, I would suggest here is to uninstall the wireless drivers from device manager: 

Right-Click on start button> click device manager> Network adapters>then select the wireless drivers and right-click on it and uninstall the Wifi drivers.

Then restart the computer and check if you are able to go online.

Once done, please update the bios, chipset, and wifi drivers from this link: http://hp.com/drivers Please select the country and follow the on-screen instructions.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer to this link: https://support.hp.com/in-en/document/c03467905 to know how to use HP support assistant.

Keep me posted. Happy to help!

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Have a great day! 

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