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‎06-29-2020 03:04 AM

HP Recommended
Product: SK-2064
Operating System: Microsoft Windows 10 (32-bit)

I lost the USB receiver for a wireless mouse and keyboard; how can i still use them?

 

Thank you, 

1 REPLY 1

‎07-03-2020 11:17 AM

HP Recommended

@LucianCeica

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, To get the answer to this question you won't be able to pair a keyboard and mouse without a USB receiver. As we have limited support boundaries in the support community as of now.

 

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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