-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- I lost my wifi connectivity, how do i get it back?

Create an account on the HP Community to personalize your profile and ask a question
01-30-2023 05:00 PM
I had updates startig 01/27, my laptop rebooted and i was able to search the internet, etc. this morning. by 3pm this after non i lost internet connectivity and now have to use the internext cble to connect to modem. i cannot seem t find my wifi cnnection option.
01-30-2023 06:35 PM
Hello @KQ2023
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we continue ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
BaseBoard Product |
BaseBoard Version |
(2) Start Windows <Device Manager>
- Expand <Network adapters>
- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)
--->>> Send screenshot
(3) Please report back