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‎11-19-2020 03:51 AM

HP Recommended
Product: Hp notebook
Operating System: Microsoft Windows 10 (64-bit)

I’m using an hp notebook  

Hp, HQ-TRE 71025 

i have difficulty in finding my Bluetooth switch and unable to connect to any Bluetooth device

1 REPLY 1

‎11-19-2020 07:02 AM

HP Recommended

Hi:

 

Not all notebooks come with Bluetooth.

 

What is the product number of your notebook?   HQ-TRE 71025 is not the model number or product number of your notebook.

 

Use this guide to find that information...please do not post the serial number.

 

https://support.hp.com/us-en/document/c00033108

 

Also, please provide the model number of the wireless network adapter your notebook comes with.

 

If you don't know the model number, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

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