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‎09-18-2024 11:11 AM

HP Recommended
Product: laptop 14dq2078wm
Operating System: Microsoft Windows 11

The wifi will not show any networks and the wifi gets turned by the os all the time

Category:
1 REPLY 1

‎09-18-2024 12:37 PM

HP Recommended

Try updating the Wi-Fi driver before ordering a replacement card:

 

2024.10.229.0, 5/16/2024

 

https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153227.exe 

 

If that doesn't work, below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The part number and description of the Wi-Fi card is:

 

M09870-005
WLAN Realtek COCO ac 1x1

 

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