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SEllis1301
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I need to install Windows 7 Drivers on a HP Pavillion 15-e092sa.

HP Recommended
HP Pavillion 15-e092sa.
Microsoft Windows 7 (64-bit)

Hi All,

 

I have recently had to install Windows 7 (64bit) onto my HP Pavillion Laptop which was built with Windows 8.1 and upgraded to Windows 10 prior to last week.

 

I currently have a paperweight laptop as I am unable to find any suitable drivers.

Currently I have no network connectivity (Wired or Wireless) so I cannot search for auto updates or use the HP Support Assistant.

 

Looking at System Information i see the following:

*****************************************************

Name [00000000] WAN Miniport (SSTP)
Adapter Type Not Available
Product Type WAN Miniport (SSTP)
Installed Yes
PNP Device ID ROOT\MS_SSTPMINIPORT\0000
Last Reset 27/05/2020 03:34
Index 0
Service Name RasSstp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\rassstp.sys (6.1.7600.16385, 82.00 KB (83,968 bytes), 14/07/2009 01:10)

Name [00000001] WAN Miniport (IKEv2)
Adapter Type Not Available
Product Type WAN Miniport (IKEv2)
Installed Yes
PNP Device ID ROOT\MS_AGILEVPNMINIPORT\0000
Last Reset 27/05/2020 03:34
Index 1
Service Name RasAgileVpn
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\agilevpn.sys (6.1.7600.16385, 59.00 KB (60,416 bytes), 14/07/2009 01:10)

Name [00000002] WAN Miniport (L2TP)
Adapter Type Not Available
Product Type WAN Miniport (L2TP)
Installed Yes
PNP Device ID ROOT\MS_L2TPMINIPORT\0000
Last Reset 27/05/2020 03:34
Index 2
Service Name Rasl2tp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\rasl2tp.sys (6.1.7601.17514, 126.50 KB (129,536 bytes), 21/11/2010 03:24)

Name [00000003] WAN Miniport (PPTP)
Adapter Type Not Available
Product Type WAN Miniport (PPTP)
Installed Yes
PNP Device ID ROOT\MS_PPTPMINIPORT\0000
Last Reset 27/05/2020 03:34
Index 3
Service Name PptpMiniport
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\raspptp.sys (6.1.7601.17514, 108.50 KB (111,104 bytes), 21/11/2010 03:24)

Name [00000004] WAN Miniport (PPPOE)
Adapter Type Not Available
Product Type WAN Miniport (PPPOE)
Installed Yes
PNP Device ID ROOT\MS_PPPOEMINIPORT\0000
Last Reset 27/05/2020 03:34
Index 4
Service Name RasPppoe
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\raspppoe.sys (6.1.7600.16385, 90.50 KB (92,672 bytes), 14/07/2009 01:10)

Name [00000005] WAN Miniport (IPv6)
Adapter Type Not Available
Product Type WAN Miniport (IPv6)
Installed Yes
PNP Device ID ROOT\MS_NDISWANIPV6\0000
Last Reset 27/05/2020 03:34
Index 5
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7601.17514, 160.50 KB (164,352 bytes), 21/11/2010 03:24)

Name [00000006] WAN Miniport (Network Monitor)
Adapter Type Not Available
Product Type WAN Miniport (Network Monitor)
Installed Yes
PNP Device ID ROOT\MS_NDISWANBH\0000
Last Reset 27/05/2020 03:34
Index 6
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7601.17514, 160.50 KB (164,352 bytes), 21/11/2010 03:24)

Name [00000008] WAN Miniport (IP)
Adapter Type Not Available
Product Type WAN Miniport (IP)
Installed Yes
PNP Device ID ROOT\MS_NDISWANIP\0000
Last Reset 27/05/2020 03:34
Index 8
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7601.17514, 160.50 KB (164,352 bytes), 21/11/2010 03:24)

Name [00000010] RAS Async Adapter
Adapter Type Not Available
Product Type RAS Async Adapter
Installed Yes
PNP Device ID Not Available
Last Reset 27/05/2020 03:34
Index 10
Service Name AsyncMac
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available

********************************************************

 

Am I missing something? I understand I may need to get the drivers from the hardware provider but I cannot find this information.

 

Happy to provide any further info.

 

TIA.

3 REPLIES 3
Paul_Tikkanen
Level 21
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Message 2 of 4
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HP Recommended

Hi:

 

Please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

That is the wireless adapter that needs a driver.

 

Use this guide to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

Then I will post the link to the W7 wifi driver you need.

 

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SEllis1301
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Message 3 of 4
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HP Recommended

Hi Paul,

 

Thanks for the super quick response and suggestion.

 

I have followed the steps provided and have the following information:

 

PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C&REV_01
PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C
PCI\VEN_10EC&DEV_8179&CC_028000
PCI\VEN_10EC&DEV_8179&CC_0280

 

Hopefully this helps.

 

Thanks

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Paul_Tikkanen
Level 21
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132,326 122,503 20,139 30,886
Message 4 of 4
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HP Recommended

You're very welcome.

 

Here is the link to the W7 x64 wifi driver you need...

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96873.exe

 

After you get the wifi driver installed, here are the rest of the drivers you need...

 

Chipset:  This will install the smbus and usb controllers:  Select the W7 x64 file from the list, install and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-8-series-chipsets/890fx

 

Graphics:  Install the W7 x64 driver.  Install and restart the PC.

 

https://www.amd.com/en/support/apu/amd-series-processors/amd-a4-series-apu-for-laptops/a4-5000-radeo...

 

Audio:  Accept the agreement.  Download and install the Windows 64 bit driver from the link below and restart the PC.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

Ethernet:  Download, unzip and run the setup application from the W7 driver at the link below...

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

SD card reader:  Download, unzip and run the setup application from the first file listed at the link below...

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

 

Touchpad:

 

https://ftp.hp.com/pub/softpaq/sp61501-62000/sp61878.exe

 

That should do it.

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