I reinstall win 7 (64 bit) and i can't connect to the internet. there is no driver for that model

[Redwan_h]

Where do o find the driver i needed to connect to the internet

[Paul_Tikkanen]

Hi:

Your model could have come with one of many different model wifi cards, so I will need you to post the hardware ID for the device you see listed in the device manager labeled as a Network Controller, so I can figure out what wifi and bluetooth drivers it needs.

Use this guide for how to find the hardware ID for a device...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[Redwan_h]

hardware ids:
1) PCI\VEN_10EC&DEV_8168&SUBSYS_2247103C&REV_10

2) PCI\VEN_10EC&DEV_5227&SUBSYS_2247103C&REV_01

3) PCI\VEN_8086&DEV_9CB1&SUBSYS_2247103C&REV_03

[Paul_Tikkanen · Accepted solution]

Hi:

Here are the drivers you need for the ID's you posted...

PCI\VEN_10EC&DEV_8168

This package provides the driver for the Realtek Ethernet Controller in the supported notebook/laptop models and operating systems.

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74233.exe

PCI\VEN_10EC&DEV_5227:

The Realtek USB and PCIe Media Card Reader Drivers enable the integrated media card slot in supported notebook models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp80001-80500/sp80267.exe

PCI\VEN_8086&DEV_9CB1:

This package contains the Intel USB 3.0 Driver for Intel 8 and U/Y Series Products for supported notebook models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69862.exe

I don't see a hardware ID for the wifi adapter.  If you have no wifi, install this software first, restart the PC, and see if you can turn on the wifi adapter using this software. 

This package provides the HP Connection Manager for supported notebook models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp75501-76000/sp75771.exe

It may still need the driver, and if it does, please post the hardware ID for it.

[Redwan_h]

Thank you so much sir.... its woorking...

[Redwan_h]

sir... i can't find these.... file not available...

1) USB\VID_138A&PID_003F&REV_0104

2)ACPI\HPQ6007

[Paul_Tikkanen]

You're very welcome.

You need these drivers for those devices...

USB\VID_138A&PID_003F:

This package contains the driver that enables the Synaptics (Validity) Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

https://ftp.hp.com/pub/softpaq/sp90001-90500/sp90240.exe

ACPI\HPQ6007:

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. The HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe