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HP Recommended
HP ENVY m6-1125dx Notebook PC
Microsoft Windows 10 (64-bit)

I upgraded my HP Envy m6-1125DX from Windows 7 to Windows 10 and lost my Bluetooth after the upgrade, due to Ralink RT2390R 802.11 bgn wifi adapter not having a Windows 10 driver to update too. I want to get another wifi bluetooth combo adapter that will work with Windows 10 but I'm having a problem finding one that will fit into the HP Envy M6-1125DX and work with Windows 10 home version. Does anyone have any suggestions?  I've been researching this for a while with no luck so any suggestions would be greatly appreciated.

1 REPLY 1
HP Recommended

Hi:

 

I believe your notebook has a BIOS whitelist so you would be limited to only using one of the cards listed in chapter 3 of the service manual, and I'm not even 100% sure that one of the other ones would work.

 

c03694820.pdf (hp.com)

 

Since your notebook has an Intel core processor, the Intel Centrino Advanced-N 6230 WLAN module would be your best option.

 

You may be able to find the card on eBay.  Search by the HP part number, not the model of the Wi-Fi adapter and make sure you see an actual picture of the card on the eBay listing with the HP part number on it.

 

Before trying to replace the Ralink card, there are W10 drivers but they are very old--from 2015.

 

Wifi:

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe 

 

Bluetooth:

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

 

If you do not see the Ralink Bluetooth adapter at all in the device manager:

 

If you just upgraded the notebook to W10 with an in-place upgrade, within the last 10 days, you can go back to W7 in the PC settings>recovery menu, turn the Bluetooth back on with the Wireless assistant or Connection manager software and then you can upgrade back to W10.

 

If you clean installed W10, or it has been more than 10 days since you upgraded then you can make a bootable USB Ubuntu installer and turn the BT on in Ubuntu.

 

Here's how to do that:

 

Download Ubuntu from the link below.

 

Get Ubuntu | Download | Ubuntu

 

Make a bootable USB installer.

 

Create a bootable USB stick with Rufus on Windows | Ubuntu

 

Boot from the Ubuntu installer and select the option to 'Try Ubuntu without installing.'

 

Turn on the Bluetooth in Ubuntu.

 

Exit out of Ubuntu.

 

Shut down the PC.

 

Remove the Ubuntu installer and turn the PC back on.

 

When you are back into W10 the BT should be present and working again.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.