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‎03-24-2020 09:01 AM

HP Recommended
Product: HP laptop 15s-fq0019na
Operating System: Microsoft Windows 10 in S Mode

My system did a reset and I need to restore my original setup

1 REPLY 1

‎03-26-2020 12:28 PM

HP Recommended

@Patricia81


Welcome to the HP Support Community!

 

I suggest you perform a System Recovery back to Factory Settings. Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04758961

 

Keep me posted how it goes

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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