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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Spectre x360 Convertible Laptop-PC 14
Microsoft Windows 11

I faced bluetooth mouse issues since I bought the laptop (Spectre x360 14inch). No updates (bios drivers etc) helped. Also the update from windows 10 to 11 brought no change.

Finally the solution was to disable power management for the biometric fingerprint sensor.

HP Support did not help at all, hope to spare you some time!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.