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HP Recommended
HP EliteBook x360 1040 G5 Notebook PC
Microsoft Windows 10 (64-bit)

HP Support Assistant keeps reporting that I need to install Intel WLAN Driver for Microsoft Windows 10 (sp96200, v21.10.0.5) even though I already installed it several times. WLAN seems to be working fine however. Any assistance resolving this is appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You can either ignore the report or update to the latest driver on the Intel website...Version: 21.20.0 (Latest)    Date: 7/2/2019

 

https://downloadcenter.intel.com/download/28876/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You can either ignore the report or update to the latest driver on the Intel website...Version: 21.20.0 (Latest)    Date: 7/2/2019

 

https://downloadcenter.intel.com/download/28876/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters...

HP Recommended

Thanks. I have installed Intel web site driver. So far so good.

HP Recommended

You're very welcome.

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