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Message 1 of 2
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Flag Post

Instead of wifi icon I am getting PC screen with red Cross I can't access Internet via mobile hotspo

HP Recommended
Microsoft Windows 10 (64-bit)

I just reset the lapi as it wasn't starting.

1 REPLY 1
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HP Support Agent
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Message 2 of 2
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@VaibhavP,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • When was the last time the computer was working fine?
  • What is the exact model for your computer?
  • How to did you perform the reset?
  • Have you performed any troubleshooting steps before posting?

 Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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