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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Intel AX210 issue with Pavillion Gaming 15

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01-13-2023 05:27 AM
I installed an AX210 Wifi 6E WiFi Card on my HP Pavillion Gaming 15 ec-2087ax. My Bluetooth is fine but I can't use WiFi. Could it be that it's not compatible? Or is Windows 10 the problem? Because I might need to return+refund this card and get another one if compatibility is the issue. Any help is appreciated. Thanks.
01-13-2023 05:57 AM
Hi:
I don't believe that card is supported for AMD platforms.
Try this one instead. HP installed this card in my 15-ee0047nr notebook which has an AMD Ryzen 5 4500U processor and it works great.
Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro HP part # L35282-005.
You can only use this part number/SPS number, so search by the HP part number of the card.