On my HP ENVY x360 64-bit, my current WiFi driver is the Intel Dual-Band Wireless AC 7265 Version D, 188.8.131.52.
I got a new router (Verizon G3100) that uses WiFi 6 (802.11ax) networks. But the 7265 Ver. D is 802.11ac and will of course not work with the WiFi 6. Verizon had an FAQ that explained the issue was the current router was 802.11 and provided a link to an Intel dowload page with similar explanations and links to download updated Intel drivers that fix the issue.
(I should also say this most current driver does NOT appear in the HP Drivers and Software download for my notebook. I couldn't locate it except as an FYI on its own site.)
So I did indeed download Intel's update to the 184.108.40.206, 7265 Version the WiFi_21.90.3_Driver64_Win10.exe (ProSet Wireless WiFi Software) located here:
The file will run on my laptop, and says "Installation has been completed successfully." But despite this successful message, the driver does not update -- the 220.127.116.11, 7265 Version D remains active (and consequently, WiFi 6 on the router is disabled).
There is nothing wrong with the ISP. And if WiFi 6 were truly "backward compatible" I wouldn't have posted this exhaustive question to begin with. Furthermore, you did not answer my question: I have attempted to update the WiFi driver, but the computer literally will not allow it to update!
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The_Fossette I am an HP Employee
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