Intermittent Wi-Fi Connection on Laptop

[Fredymdeo]

I'm experiencing issues with my Wi-Fi connection; it's intermittent with no clear pattern. It just disconnects and shows "No internet access, connected" (or a similar message). When I use the "Network Troubleshooter," two errors appear:"Cannot connect to the DHCP server. The network connection quality may be poor.""Cannot access the default gateway."The connection comes back when I go into "Network Management" and disconnect and reconnect the Wi-Fi.

I've tried everything, I called HP but they couldn't help. I want to know if I can use the warranty and take it to a service center or get technical support to fix it.

[Paul_Tikkanen]

If your notebook has a Realtek Wi-Fi adapter, try updating the driver to the latest version HP has:

https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153227.exe 

- Provides the following driver versions:
RTL8851BE, version 6101.19.119.0
RTL8852CE, version 6001.16.156.600
RTL8852BE, version 6001.15.152.0
RTL8852AE, version 6001.10.356.1
RTL8822CE/RTL8822BE/RTL8821CE, version 2024.10.229.0
RTL8723BE/RTL8188EE, version 2024.0.4.208 (EOL, with Windows 10 19H1 WHQL)