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‎10-07-2021 09:27 AM

HP Recommended
Product: HP 14 inch Laptop PC 14-f1000 (2L1B0AV)
Operating System: Microsoft Windows 10 (64-bit)

After my laptop is in sleep mode for approximately 2hrs, internet does not get connected. It shows no network connections available. Then when i try to restart it does not and after a long time shows PC RAN INTO A PROBLEM and shutsdown autoamtically. I bought a new laptop only a week ago.

Category:
1 REPLY 1

‎11-05-2021 11:14 AM

HP Recommended

Hi@Sarbojeet, Welcome to the HP Support Community!

 

Firstly apologies for all the inconvenience. I'll action this right away without much delay. We will work on this issue together to sort it out.

 

I believe you have issues with wifi. Please follow the troubleshooting steps by clicking on the below link.

https://support.hp.com/in-en/document/c04649175



Note: Update the BIOS  for HP support  website ( take Sure the  charger is connected while updating the BIOS  )

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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