• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 14 inch Laptop PC 14-f1000 (2L1B0AV)
Microsoft Windows 10 (64-bit)

After my laptop is in sleep mode for approximately 2hrs, internet does not get connected. It shows no network connections available. Then when i try to restart it does not and after a long time shows PC RAN INTO A PROBLEM and shutsdown autoamtically. I bought a new laptop only a week ago.

1 REPLY 1
HP Recommended

Hi@Sarbojeet, Welcome to the HP Support Community!

 

Firstly apologies for all the inconvenience. I'll action this right away without much delay. We will work on this issue together to sort it out.

 

I believe you have issues with wifi. Please follow the troubleshooting steps by clicking on the below link.

https://support.hp.com/in-en/document/c04649175



Note: Update the BIOS  for HP support  website ( take Sure the  charger is connected while updating the BIOS  )

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.