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‎05-17-2024 04:57 PM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D120AV)
Operating System: Microsoft Windows 11

Help please. 

Frequently, as in every few minutes, while on the internet the mouse is no longer able to click. It can move but not click. Keyboard works but isn't able to type anywhere on the sites or address bar etc... The only fix is to endtask and start again. There are no monitors or docking stations currently connected but it was doing the same thing when they were. Once I am off the internet, the mouse and keyboard behave as they should. I would appreciate any advise. Super tough to work remotely this way. Thanks (Oh, and I have tried a different mouse)

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