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HP Recommended
HP Pavilion Laptop PC 15-eh0000 (9WD46AV)
Microsoft Windows 11

Hey, 

 

I have problem with my HP. I have realtec like my wifi card. I was updating drivers to nevest and still getting that same problem. 

 

After connecting to wifi I got normal speed about 200mbps but after some minutes it drop down to 2mbps, I got 5 meters from me router and no walls. On other computer I got normal 200mbps withour problem even in other room. What I need to do to improve that and fix it? Its make me angry all the time. 

16 REPLIES 16
HP Recommended

Hello @DirtySanchez123 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(3Please report your results

HP Recommended

OS Name: WIndows 11 Home

Version: Wersja 10.0.22000 Kompilacja 22000

System Model: Nazwa systemu LAPTOP-8ALRHRVT

System SKU ( equals HP product number (p/n) 😞 Model systemu HP Pavilion Laptop 15-eh0xxx

Processor: Procesor AMD Ryzen 7 4700U with Radeon Graphics, 2000 MHz, Rdzenie: 8, Procesory logiczne: 8

BIOS Version/Date: Wersja/data systemu BIOS AMI F.20, 04.03.2022

 

 

DirtySanchez123_0-1664219233867.png

 

 

Thanks for trying to help me 🙂

 

HP Recommended

Hello @DirtySanchez123 

 

(1) Download and install

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.207 Rev.S

 

 

Download

 

(2) Restart Windows

(3) Please report your results

HP Recommended

Same issue 😞 Still 2mbps max, after disconecting and conecting again wifi - full speed. 2-3 minutes - 2mbps 😞

HP Recommended

Hello @DirtySanchez123 

 

Double Click realtek wireless adapter in Windows <device manager> and check software version. It should be 1.0.0.207

HP Recommended

Um...

 

DirtySanchez123_0-1664273610388.png

 

 

I think its not 1.0.0.207 but maybe Im checking wrong

HP Recommended

Hello @DirtySanchez123 

 

(1) Start Windows <device manager>

- Right click <Realtek RTL8822CE ...>

- Uninstall device

 

(2) Download and install

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.207 Rev.S

 

 

Download

 

(3) Restart Windows

(4) Please report your results

HP Recommended

I do that before and still cant get that 1.0.0.207 version. Still getting 2024.10.227.0. I was trying to "update" driver manualy forcing folder of that package but still 2024.10.227.0

HP Recommended

Hello @DirtySanchez123 

 

(1) Start Windows <device manager>

- Right click <Realtek RTL8822CE ...>

- Uninstall device

 

(2) Clean driver cache

How to Clean the Driver Cache

 

(3) Download and install

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.207 Rev.S

 

 

Download

 

(4) Restart Windows

(5) Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.