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Is there any point to this community?

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Microsoft Windows 10 (64-bit)

There are hundreds of queries about the fact so many different devices cannot sustain an internet connection for any length of time yet no answers from HP.  This is a cop out for solving problems with their devices.  While you go about changing this and that with your routers and drivers HP don't do anything.  Has anyone had success with technical support?  I have had 2 sessions and now I cannot get a refund as I am a couple of days over 30 days since receipt of the defective device.   

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Thanks for proving my point. Seems it should say this forum is for experts and not general public who buy and expect things to work.

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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation