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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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04-07-2021 12:00 PM
There are hundreds of queries about the fact so many different devices cannot sustain an internet connection for any length of time yet no answers from HP. This is a cop out for solving problems with their devices. While you go about changing this and that with your routers and drivers HP don't do anything. Has anyone had success with technical support? I have had 2 sessions and now I cannot get a refund as I am a couple of days over 30 days since receipt of the defective device.
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04-07-2021 12:33 PM
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Welcome to the HP Community.
Be Aware:
Do not respond to individuals who include phone numbers or email addresses in public posts.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
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The Community is a separate entity within the HP Website.
"We" are not HP Technical Support.
We are a user group comprised of volunteers - we are users and owners of HP Tech.
Admittedly, there are few of "us" and thousands of "you" who are seeking help.
Our mission is to share our knowledge and help other users and owners of HP devices to the best of our ability.
The Community cannot address HP contract issues - this includes whether / if / when you are entitled to a refund.
Request for Review
- I have submitted a request that our Community moderators review your question / concern.
Worth Noting
- Our Community is not an HP business group.
- We are not HP Technical Support, nor are we HP Sales, Service, or Warranty.
- Our request for assistance on your behalf does not influence the outcome: Our request is not a magic back door into HP Support.
- The time frame (how long it takes) for a response is not controlled by the Community.
- If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you.
Important
- Do not contact random numbers posted in a public or private message by “new members”. Vermin are looking for victims – don’t be next.
- Please do not post any personal or case information here - we cannot make use of the data.
- Posting personal information at a public site increases your risk from rats and scammers.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
04-07-2021 12:33 PM
====================================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who include phone numbers or email addresses in public posts.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
====================================================================
The Community is a separate entity within the HP Website.
"We" are not HP Technical Support.
We are a user group comprised of volunteers - we are users and owners of HP Tech.
Admittedly, there are few of "us" and thousands of "you" who are seeking help.
Our mission is to share our knowledge and help other users and owners of HP devices to the best of our ability.
The Community cannot address HP contract issues - this includes whether / if / when you are entitled to a refund.
Request for Review
- I have submitted a request that our Community moderators review your question / concern.
Worth Noting
- Our Community is not an HP business group.
- We are not HP Technical Support, nor are we HP Sales, Service, or Warranty.
- Our request for assistance on your behalf does not influence the outcome: Our request is not a magic back door into HP Support.
- The time frame (how long it takes) for a response is not controlled by the Community.
- If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you.
Important
- Do not contact random numbers posted in a public or private message by “new members”. Vermin are looking for victims – don’t be next.
- Please do not post any personal or case information here - we cannot make use of the data.
- Posting personal information at a public site increases your risk from rats and scammers.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
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