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‎04-21-2024 01:37 AM - last edited on ‎04-23-2024 11:03 AM by Retired

HP Recommended

I have bought hp pavilion 14 laptop around 2 years back , from past 3 months i am facing issue regarding wifi not connecting, I went to nearby local service they reboot my device since they initially thought it as software issue even though after reinstalled os and all wifi is not connecting at all. after that we tried with using external wifi receiver it is working fine. Currently now i am facing same issue with bluetooth it is not connecting ? what may be the issue here , i updated drivers regarding both wifi and bluetooth , currently wifi is working since i am using external receiver. whats the issue i am facing regarding hardware or software ? default network adapters are able to detect nearby wifi networks and bluetooth networks but not able to connect. Please provide me a solution . if it is hardware issue tell me how much it costs ? pls give me some solution to sort out of it. 

 

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