06-14-2016 08:29 AM
I've upgraded my notebook to Windows 10 but, as many people, I've encountered some issues with Broadcom 802.11 wi-fi adapter. I've read many threads about this and I decide yestarday to roll back to Windows 7 in order to do a clean upgrade by ISO and to unisntall VPN. I've read that Cisco VPN Client is the problem when upgrading to W10... but I'm not sure to have Cisco Client in my notebook.
Would you help me to find which VPN's software I have in my notebook ?
I run Microsoft Fixit and I discovered that I have :
Are these VPN softwares ? Or not ?
After having upgraded Broadcom driver on Windows 10 WiFi was running well, but I still had an error message "Broadcom 802.11 wi-fi network adapter doesn't work" every time I turned on the notebook.
Also, it was impossible on W10 to open Broadcom Wireless Tool software (Control Panel), I got always an error message.
Should I unistall Cisco's softwares ?
Solved! Go to Solution.
06-14-2016 04:31 PM
06-15-2016 11:49 AM
I'm sorry that was supposed to be an internal note as I am not trained on commercial products and I was hoping one of my colleagues would offer to help, but I will try my best to help you.
For your wireless issue, there are several troubleshooting documents available on the product support page for your ProBook (http://ow.ly/ADK7301hCLl), that could be helpful. Also, here is the consumer "HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)" document ( http://ow.ly/pIm0301hEIN ) for reference.
As for the Cisco programs you listed, @SpiritX on the Microsoft Forums ( http://ow.ly/DAhQ301hCFt ) nicely answers your question regarding the Cisco programs you listed. I know you are not running Windows Vista but the answer is still valid for you.
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06-15-2016 01:52 PM
So they're not Cisco VPN client even if they're related with networking. I will leave them on my notebook.
Very nice link to HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)" :)