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‎03-15-2020 06:07 AM

HP Recommended
Product: HP Spectre x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

I want a wired connection when at my desk. Microsoft told me to update the LAN driver. I cannot find the driver or a link to install or update it. Please help.

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Accepted Solutions

‎03-15-2020 09:22 AM

HP Recommended

Well, they did not have a driver specific for ethernet but what appeared to be one all-encompassing driver download. I downloaded that and am now connected via ethernet. Thank you!!

View solution in original post

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5 REPLIES 5

‎03-15-2020 07:10 AM

HP Recommended

Hi:

 

If your notebook came with W10 from HP,  the ethernet driver would already be installed, just like the wifi driver is.

 

Does your notebook have an ethernet port?   

 

Some models don't.

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‎03-15-2020 08:51 AM

HP Recommended

It does not have an ethernet port. I have had the notebook for about three years and have always used a wired connection through my docking station until recently. It seems that the ethernet driver may have gone away recently with an update. 

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‎03-15-2020 09:12 AM - edited ‎03-15-2020 09:15 AM

HP Recommended

I wouldn't be able to help you with that.

 

You would need to go to the support page for your model docking station, and see if they have a W10 ethernet driver.

 

Otherwise, you can buy a USB to RJ-45 ethernet adapter and use that to connect by wire.

 

Something like this...

 

https://www.amazon.com/Plugable-Ethernet-Gigabit-10-100-1000-Compatible/dp/B00AQM8586/ref=sr_1_12?ke...

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‎03-15-2020 09:22 AM

HP Recommended

Well, they did not have a driver specific for ethernet but what appeared to be one all-encompassing driver download. I downloaded that and am now connected via ethernet. Thank you!!

Was this reply helpful? Yes No

‎03-15-2020 05:24 PM

HP Recommended

You're very welcome.

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