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Mike363
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Message 1 of 2
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Laptop has windows 7 and is stuck in airplane mode can’t turn it off. Internet doesn’t work any sugg

HP Recommended
Hp laptop 17-BS011DX
Microsoft Windows 7 (32-bit)

I have no internet or bluetooth. Found out the laptop is stuck in airplane mode and can’t turn it off

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Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

Your notebook is only supported by Intel, Microsoft and HP for W10.

 

The Realtek wifi card doesn't work on W7 unless you remove it and mask a couple of contact pins.

 

See Markk1979's post at the link below...

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/wireless-button-radio-driver/m-p/6821...

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