-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Laptop is not connecting to internet wifi showing no Interne...

Create an account on the HP Community to personalize your profile and ask a question
11-02-2025 12:43 AM
From yesterday night I am not able to connect the wifi it connects but showing no Internet so not able to connect troubleshooting without internet
Solved! Go to Solution.
Accepted Solutions
11-07-2025 07:12 AM
Hi @SujalMarnholkar,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I understand how frustrating it is when your laptop connects to Wi-Fi but shows “No Internet”, especially when you can’t run online troubleshooting. Let’s fix this step by step.
Steps to Resolve “Connected, No Internet” on Windows 11
1. Restart Network Components
- Turn off your router/modem for 60 seconds, then power it back on.
- Restart your HP laptop.
2. Run Windows Network Troubleshooter (Offline)
- Press Windows + I → System → Troubleshoot → Other troubleshooters.
- Run the Network Adapter troubleshooter.
3. Reset Network Settings
- Press Windows + X → Windows Terminal (Admin).
- Type: netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns - Restart your laptop.
4. Update Wireless Driver
- Go to Device Manager → Network adapters → [Your Wi-Fi adapter] → Update driver.
- If offline, download the latest driver from HP on another device: 👉 Official HP® Support
5. Check DNS Settings
- Control Panel → Network and Sharing Center → Change adapter settings.
- Right-click Wi-Fi → Properties → Internet Protocol Version 4 (TCP/IPv4).
- Set DNS to: Preferred: 8.8.8.8
Alternate: 8.8.4.4
6. Disable Power Saving for Wi-Fi
- Device Manager → Network Adapter → Properties → Power Management → Uncheck “Allow computer to turn off this device to save power.”
👉 Full HP guide: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) | HP® Support
I hope this helps.
Take care and have an amazing day!
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
VikramTheGreat
11-07-2025 07:12 AM
Hi @SujalMarnholkar,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I understand how frustrating it is when your laptop connects to Wi-Fi but shows “No Internet”, especially when you can’t run online troubleshooting. Let’s fix this step by step.
Steps to Resolve “Connected, No Internet” on Windows 11
1. Restart Network Components
- Turn off your router/modem for 60 seconds, then power it back on.
- Restart your HP laptop.
2. Run Windows Network Troubleshooter (Offline)
- Press Windows + I → System → Troubleshoot → Other troubleshooters.
- Run the Network Adapter troubleshooter.
3. Reset Network Settings
- Press Windows + X → Windows Terminal (Admin).
- Type: netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns - Restart your laptop.
4. Update Wireless Driver
- Go to Device Manager → Network adapters → [Your Wi-Fi adapter] → Update driver.
- If offline, download the latest driver from HP on another device: 👉 Official HP® Support
5. Check DNS Settings
- Control Panel → Network and Sharing Center → Change adapter settings.
- Right-click Wi-Fi → Properties → Internet Protocol Version 4 (TCP/IPv4).
- Set DNS to: Preferred: 8.8.8.8
Alternate: 8.8.4.4
6. Disable Power Saving for Wi-Fi
- Device Manager → Network Adapter → Properties → Power Management → Uncheck “Allow computer to turn off this device to save power.”
👉 Full HP guide: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) | HP® Support
I hope this helps.
Take care and have an amazing day!
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
VikramTheGreat