Laptop is unable to connect to my wifi.

[andharmule]

In device manager it is showing issue in wireless driver intel(R) Centrino(R) Wireless-N 1000. Tried to update the driver but no changes. Kindly tell me how to resolve this issue

[Rainbow23]

Hi @andharmule,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with your HP G71-340US Notebook PC wherein you cannot connect to any wireless networks.

This issue could occur if the network drivers are not updated.

Let's go through a few steps that may help to fix this issue.

And here are a few steps to uninstall and reinstall the drivers from device manager:

1. Click Start, and enter Device Manager into the Search field. Click Device Manager.

2. Double-click the Network adapters category.

3. Right-click the name of the Network Adapter and select Uninstall.

4. On the "Confirm Device Uninstall" window, click OK.

5. When the network adapter software has been uninstalled, restart the computer. The computer will reinstall the device driver software.

6. After the computer restarts and completes the installation of the device driver software, try connecting to the Internet.

Now, Update the network drivers from the HP Web site by following the steps:

1. Go to the website: https://support.hp.com/us-en/drivers

2. If you are presented with a page to enter your model number, enter your model number. For example, Pavilion p6230f or Touch 600-1050uk.

3. Select the version of Windows the computer is using.

4. Click the Driver - Network link.

5. Select the network or modem driver update. For example, Realtek RTL8139 LAN Driver Update.

6. Follow the instruction on the download page to download the driver and install it onto a CD or other external storage media.

7. Install the driver on the computer experiencing the problem.

8. When done, restart the computer and open a browser window again and see if you can connect to the Internet.

You may also check the link: Wi-Fi Not Working on HP Computer

Let me know how this works.

You have a good day ahead.