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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎07-26-2024 06:18 PM

HP Recommended
Product: HP ENVY x360 - 15m-cp0012dx

My hp laptop is no longer connecting to any wifi signals or even detecting any wifi signals and when I run the troubleshooter it gives this message “The Realtek RTL8822BE 802.11ac PCIe Adapter adapter is experiencing driver- or hardware-related problems”.

what is this issue and how do I fix it?

Category:
3 REPLIES 3

‎07-26-2024 06:38 PM

HP Recommended

@Markasaurus 

 

Its specs

 

            https://support.hp.com/gb-en/document/c06017672

 

It uses  802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 combo wifi adapter . Please use

 

For Win 10 :  https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140207.exe

For Win 11:  https://ftp.hp.com/pub/softpaq/sp144501-145000/sp144871.exe

 

Regards.

BH
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‎07-26-2024 07:19 PM

HP Recommended

If I can’t connect to any wifi how do I download those drivers/software?

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‎07-27-2024 07:08 AM

HP Recommended

@Markasaurus 

 

This is the latest driver HP has for the RTL8822BE Wi-Fi adapter:

 

Version 2024.10.229.0      05/16/2024

 

https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153227.exe 

 

Download it from another PC.

 

Copy the file to a USB flash drive.


Plug the flash drive in your 15m-cp0012dx's USB port.

 

Copy the file from the flash drive to your notebook's Windows desktop and run it from there.

 

 

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