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‎08-09-2022 02:33 PM

HP Recommended
Product: HP Stream - 11-ak0035nr

Can someone help my laptop won’t connect to wifi it say “ windows could not find a driver for your network adapter”

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-09-2022 02:51 PM

HP Recommended

Hello @Tyy4 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Install/Update

RTL8821CE Driver

 

(2) Reboot and test again ...

(3) Please report your results

View solution in original post

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6 REPLIES 6

‎08-09-2022 02:51 PM

HP Recommended

Hello @Tyy4 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Install/Update

RTL8821CE Driver

 

(2) Reboot and test again ...

(3) Please report your results

Was this reply helpful? Yes No

‎08-09-2022 03:41 PM

HP Recommended

How do I install it through the laptop if if my laptop don’t connect to wifi 

1 person found this reply helpful
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‎08-09-2022 03:45 PM - edited ‎08-09-2022 03:49 PM

HP Recommended

(1) Connect [HP Steam 11-Ak0035nr notebook] to your internet router using a LAN cable or

(2) Use another computer to download the driver file, save it to a <USB flash drive> and install the driver on your [HP Steam 11-Ak0035nr notebook] ...

 

Please report your results

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‎08-09-2022 03:50 PM

HP Recommended

What if I don’t have another laptop 

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‎08-09-2022 03:52 PM - edited ‎08-09-2022 03:55 PM

HP Recommended
@Tyy4 wrote:

What if I don’t have another laptop 

(1) Ask a friend/neighbor/acquaintance who has a computer and a USB flash drive.

or

(2) Use OTG Adapter to connect <USB flash drive> to your smartphone, so you download the driver using your smartphone and save it to USB flash drive.

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‎08-12-2022 09:54 AM

HP Recommended

Great to hear your wirless card is working

 

The current system state should be backed up, so I recommend you to create system <restore point>

https://www.howtogeek.com/797227/how-to-create-a-system-restore-point-on-windows-10-or-windows-11/

 

Good luck

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