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- Laptop won't turn on. I feel helpless

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08-11-2024 11:12 PM
I spilled like, 10 percent of my plastic 16oz water bottle on it, and i dried about half of it with a paper towel almost instantly. It turned off for 10 ish minutes then turned back on for like half an hour and i was using it just fine. Now it's been not working for 24 hours. Didn’t try to charge it until 21 hours after it shut off. Now it won’t charge or show the charging light. I don’t prefer coming to reddit for advice, but i don’t know what to do. When it was drying I should’ve left it open and put it upside-down, but i did neither of those things. Where should i take it to get repaired? What’s the next move? I have stuff on my computer that i need, so if it won’t work again it’s most important i get those files
08-14-2024 10:12 AM
Hi @manaaju,
Welcome to the HP support community.
Please help us with your HP unit serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Alden4
HP Support
HP Support Community Moderator