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Message 1 of 2
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Flag Post

Manufacturing defect resolve needed

HP Recommended
HP Pavilion Gaming Laptop 15-dk0xxx
Microsoft Windows 10 (64-bit)

I got the HP Pavilion Gaming Laptop 15-dk0xxx delivery yesterday, and I have been noticing problem, that I assume is manufacturing defect - regarding the microphone

It says "Microphone is disabled", but i have cross-checked in system settings, and says microphone is enabled. I've literally tried everything in my reach, but got nothing fruitful. This is a very important requirement for me, who is supposed to attend online meets and classes.

I hope to get a suitable remedy for this as soon as possible.

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Message 2 of 2
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@Captain_syagni 

 

Double post. Please use

 

               https://h30434.www3.hp.com/t5/Notebook-Audio/quot-We-cannot-find-your-microphone-quot/m-p/7827593#M1...

 

Regards.

BH
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