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- MediaTek MT7921 Wi-Fi 6 802.11ax PCIe Adapter problems with ...

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09-25-2025 12:33 PM
I guess the problem appeared after I got Windows updates in summer with system update + drivers for processor(? i guess yes) and drivers for the network card. So might be a problem with drivers, because home network is all-right, TVs, phones and other laptops are working well.
I thought that the problem was because of manipulations with Wi-Fi connection settings(MTU, package limits), but it's not, actually recovered deault settings and Wi-Fi keeps dying on its own sometimes.
Noticed that Wi-Fi dies when I start to download something or receive lots of packages. When it happens, Windows freezes for some seconds and shuts down Wi-Fi totally(I can reconnect to the network, but it's not just disconnecting from network, it absolutely turns off Wi-Fi with a service. But I don't need to do something specific, starts from basic buttons).
Today it even killed the Bluetooth services for a company with Wi-Fi when I was trying to download Forza Horizon 5 from Steam.
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Accepted Solutions
09-25-2025 01:18 PM
Hi @Makc_Grek
I can suggest updating the drivers.
WI-FI MT7921 Driver, version 3.0.1.1331
https://ftp.hp.com/pub/softpaq/sp161501-162000/sp161835.exe
Bluetooth MT7921 Driver, version 1.3.17.162
https://ftp.hp.com/pub/softpaq/sp153501-154000/sp153771.exe
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
09-25-2025 01:18 PM
Hi @Makc_Grek
I can suggest updating the drivers.
WI-FI MT7921 Driver, version 3.0.1.1331
https://ftp.hp.com/pub/softpaq/sp161501-162000/sp161835.exe
Bluetooth MT7921 Driver, version 1.3.17.162
https://ftp.hp.com/pub/softpaq/sp153501-154000/sp153771.exe
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
09-25-2025 01:53 PM
Updated drivers.
Bluetooth works, thanks for a driver.
With Wi-Fi the problem didn't go away, tried to download Forza, it freezed Windows and crashed Wi-Fi.
Btw it's on multiple Windows versions, I have removed the update in summer, and after I already received and installed 2 new versions of Windows. Current version is 22H2 19045.6332
In the games I don't have any problems, it never neither crashed nor freezed system. Only when downloading something.