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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Message that states "no wifi adapter found"

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04-09-2020 09:57 AM
i installed Ubuntu 18.04 on my HP 13-c010nr computer...now I get a "no wifi adapter" message when Ubuntu opens. It worked before Ubuntu was installed. How do I get the computer to switch on the wifi?
04-09-2020 10:18 AM
Hi
Credit to Bapoumba, Ubuntu Forums
When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
Code:
sudo apt update
sudo apt dist-upgrade
and reboot if necessary.
If the issues persist, it is recommended that you install pastebinit, by running:
Code:
sudo apt install pastebinit
This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.
Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
Code:
wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info
It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.
If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to
https://ubuntuforums.org/showthread.php?t=2082305&p=12350385&viewfull=1#post12350385 using another device and follow the instructions there on how to the run wireless script without an internet connection.
04-09-2020 10:22 AM
Hi
Disappointing really, Lubuntu and Linux Mint detect mine automatically.
http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=K2L96UA
753077-005 Realtek RT8723BE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination adapter
04-10-2020 08:44 AM
Thanks for the reply! However, the HP 13-c010nr laptop computer has only wireless wifi.
1. Is there another way to get it to work ?
2. Is there a plug-in wireless adapter that will work with this computer and Ubuntu 18.04?