• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP model 13-c010nr
Linux

i installed Ubuntu 18.04 on my HP 13-c010nr computer...now I get a "no wifi adapter" message when Ubuntu opens. It worked before Ubuntu was installed. How do I get the computer to switch on the wifi?  

3 REPLIES 3
HP Recommended

Hi

Credit to Bapoumba, Ubuntu Forums
When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
Code:

sudo apt update
sudo apt dist-upgrade

and reboot if necessary.

If the issues persist, it is recommended that you install pastebinit, by running:
Code:

sudo apt install pastebinit

This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.

Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
Code:

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info

It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.

If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to
https://ubuntuforums.org/showthread.php?t=2082305&p=12350385&viewfull=1#post12350385 using another device and follow the instructions there on how to the run wireless script without an internet connection.

HP Recommended

Hi

Disappointing really, Lubuntu and Linux Mint detect mine automatically.

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=K2L96UA

753077-005 Realtek RT8723BE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination adapter

 

 

HP Recommended

Thanks for the reply!  However, the HP 13-c010nr laptop computer has only wireless wifi.

1.  Is there another way to get it to work ?

2. Is there a plug-in wireless adapter that will work with this computer and Ubuntu 18.04?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.